Because our customers are our most valued asset, continuous improvement of the organization's overall performance is a permanent objective at SPM. We are proud to deliver products and services according to the international ISO standard of quality to our customers.
SPM Instrument AB received ISO 9001 certification in 1995 and works continously to obtain certification according to the latest ISO standard. ISO 9000 is the family of standards and guidelines that make up the worlds most widely accepted quality management system. With this standard any quality issues can be measured, monitored and controlled.
To maintain ISO certification, our business must be run according to the ISO standards and SPM must continually improve its quality management systems. Ultimately, this will benefit our customers, which is the whole point of the programme - keeping focus on customer needs and satisfaction.